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Dropbox won't sync? Let's learn how to fix it!

Dropbox is a popular online file sharing tool that has been around for a while. Currently, many users around the world are using this tool to share files of various formats and sizes. Although it generally works fine for some reason, some users do experience some issues. For example, some users say their 'Dropbox not syncing'all at once and the reason is unknown. When faced with such a problem, stop walking around and read this article until the end.

To date, a large number of users consider Dropbox to be their primary mode of file sharing. This tool saves your files in cloud storage so you can access them from anywhere. Be it a simple Word document or a heavy video file; It's easy to save them with Dropbox. One of the main advantages of Dropbox is its affordability. You can even create a free account that will give you 2GB of free data allocation. If you choose to have a personal account, you can get it for a price of $ 9.99 per month. For that price, you get 1TB of data allocation and access to advanced features on top of that. Although everything goes smoothly most of the time, Dropbox occasionally experiences a sync issue. Dropbox's synchronization function ensures that the files stored in the cloud are always up to date. If everything goes right, the files stored in the Dropbox cloud and your local drive will remain the same. However, in certain cases, Dropbox won't sync with your computer. While it sounds like a minor problem, it can be pretty annoying. But do not worry. The purpose of this article is to help you solve this problem.

PS: You can also click here to find out How to Retrieve Lost or Deleted Files from Dropbox and How to Manage HEIC Images via Dropbox, as well as How to Remove Dropbox from Mac with Ease.

Part 1: basic fixes for Dropbox syncing issues

Below are the fixes that you can do to resolve the issue of Dropbox not syncing. The fixes mentioned below include both very simple fixes and some complex fixes. We recommend that you try these fixes in chronological order. You can only switch to the advanced fixes if you are unlucky with basic fixes.

We also assume that you have a good internet connection and that your computer is working properly. If any of these aspects fail, these fixes will not work.

1) Check the process of the Dropbox

The most basic solution that you can try to resolve Dropbox not working syncing issue is to review the process. Just take a look at the processes and see if Dropbox is running on the computer.

If you are using a Windows PC, you can check this from the taskbar. To do this, click the small up arrow icon in the system tray and check if the Dropbox icon is there.

However, if you're using a Mac, Dropbox (if running) is available in the menu bar. It may also be available in the dock. This article is going to explain how to check the process on a Windows PC.

If Dropbox doesn't appear in the system tray on a Windows PC;

  • Check the Task Manager in the system and see if Dropbox is running.
  • Right-click the Windows taskbar, then click Task Manager.
  • When you see Dropbox running, just right click on it and choose End Task.
  • If Dropbox isn't running, restart the application.

The Dropbox process can be interrupted for a number of reasons. You can fix such a problem simply by restarting the process.

Also, here are the full Degoo review and comparison of Dropbox vs Google Drive for your info too.

2) Check if the file is ok

If everything is correct with Dropbox, problems can still arise if there is a problem with the file. For example, if the file you are trying to sync is open on the computer, the process will be interrupted. Or if you are trying to sync a damaged file, you may encounter some problems.

  • Just hover over the Dropbox icon to see the status of the syncing process. If it says 100% there is nothing wrong with it. However, if you do see syncing, allow some time depending on the size of the file. If you see any errors, you need to take action.
  • Check the filename. If the file is not properly named (if it contains special characters) this is a problem.
  • Check that the relevant file can be opened in a relevant application. Then close the app.
  • Delete the problematic file from your Dropbox folder. After that you should copy a new version into the same.

In addition, there can be many other minor reasons for these synchronization problems. Please visit the Dropbox official website for information on these causes.

3) Check if it works after disabling selective sync

Dropbox has a special feature called Selective Sync. This special function allows you to select the files to be uploaded to the cloud storage. When this feature is enabled, files that are not in the selected folders will not be uploaded.

  • Right-click the Dropbox icon in the Windows PC system tray.
  • Go to the "Settings" option and then go to the "Advanced" option.
  • Select the option Synchronize selectively and make sure that the corresponding folder is deselected.

4) Clear the Dropbox app cache

In order to avoid possible delays in the network and to increase the integrity, Dropbox caches data. As you may know, cache data can accumulate over time. As a result, the cache may become full and therefore unreadable. The end result of this process is improper synchronization. The only way to fix this situation is to clear this app's cache. In fact, clearing the cache doesn't take that long. You can do this in a matter of seconds. Below are the steps to clear the cache.

  • Go to Windows Explorer and then to the Dropbox folder. If you haven't changed the default installation settings, the folder is in C: \ Program Files.
  • After opening this folder, you should find the .dropbox.cache subfolder.
  • You should see a lot of files in this subfolder. All you have to do is delete these files. To do this, you just have to select all of them (press CTRL + A) and hit the Delete key. When prompted, simply confirm the action to complete the process.

By the way, if you want to know how to Transfer Dropbox to Google Drive, just click to read more.

Part 2: Use Professional Software as a Dropbox Alternative

For most users, the above fixes might work. However, if you've tried these methods and still succeed, we recommend using a professional Dropbox alternative. In this case, you may come across a large number of tools. However, choosing a reliable Dropbox alternative should be done with a great deal of awareness of the subject. Cloud storage software can access your folders stored on your computer. If you don't have a reliable partner, your data may be at risk. Exposing your sensitive data to third party software should be done with great care. Therefore, it is extremely important to find software with a reliable background. So make sure you do enough research before storing your files on a cloud storage system.

In which case, we've done all of the hard work for you. That means we did enough research and found two reliable and professional cloud tools. Both tools are also extremely reliable and efficient. Many users have already praised the ease of use and smooth functionality of these two tools. Below are the two alternatives you can consider if Dropbox isn't syncing even after trying the above fixes.

1) AnyTrans for cloud

AnyTrans for Cloud is an excellent alternative to Dropbox, especially due to the seamless management in different cloud drives. In fact, this particular tool works perfectly with other cloud storage systems. For example, it is compatible with Google Drive, Dropbox, OneDrive, iCloud Drive, Box and many other tools. This tool allows you to access different cloud drives regardless of your location. Thanks to the seamless integration of this tool, the other cloud areas can be opened without complex processes. AnyTrans eliminates the need to log in to various cloud accounts. Instead, you can manage all cloud accounts within one interface.

This special tool is compatible with all devices currently available on the market, be it a smartphone or a computer. You can also access data at any time, regardless of your location. In the experience of real-time users, AnyTrans makes you more productive.

One of the most useful features of AnyTrans is searching for files. Hence, once you've used AnyTrans, you don't need to memorize the exact location of the file. You can use the search function to search for the file at lightning speed. That being said, this tool allows you to apply some filters and make it a more productive tool.

Thanks to the multitude of functions built into AnyTrans, you can manage files very conveniently. With this software, managing online files is as easy as it is local files. More importantly, it offers a full free account for a period of 30 days.

Learn more about AnyTrans for iCloud

2) EASEUS Todo Backup

This is another impressive tool that can act as the perfect alternative to Dropbox. With the help of this tool, you can easily run the backup plans. In this way, you can completely protect the respective operating system, hard drive, folders and even e-mail data.


The user interface of this software looks very friendly. Thanks to its user-friendliness, you can increase your productivity. It's a better way to update the system. You can also use this tool when moving all data from one hard drive to another. Until the data is stored on the new physical drive, this tool will make it safer and more secure.

One of the most attractive tools for this tool is that it helps restore the operating system as well. That is, if a system crash occurs, EaseUS ToDo Backup restores the computer from a system backup. Such a function is especially useful when you have valuable data on your computer. Whether you are an individual or a company, a system crash can be devastating. However, if you have a tool like EaseUS ToDo Backup, you can restore the system and start working again. They use special data protection procedures to ensure the security of your valuable data. When you use EaseUS ToDo Backup, you don't have to worry about data piracy or other ugly instances. In addition to all of these functions, this software offers you a free trial period. You can just try it out and try the tool before actually buying it.


As you might see, both of the above tools have great features. These tools are great alternatives to the Dropbox cloud storage system. Both tools offer perfect data security and excellent efficiency. In addition, EaseUS ToDo Backup and AnyTrans for Cloud have very user-friendly user interfaces. Learning all of the features of these tools should therefore be a breeze even for beginners. However, we strongly recommend that you use the trial versions of these tools before actually buying them. Fortunately, both tools offer full-featured test periods.

Learn more about EaseUS Todo Backup

Conclusion for Dropbox not syncing

The first part of this article highlights the practical solutions that you can try to resolve the problem.Dropbox not syncingProblem. You can try all of these methods. However, we strongly recommend trying these methods in the order in which they are listed. If none of these options work for you, there is an alternative to Dropbox. Both options have very handy features that will impress you Finally, we strongly recommend that you back up your data regularly, such an approach would minimize the damage if your data is lost, even if you are using cloud storage.

Also, learn more about How to Remove Dropbox from Mac and How to Transfer Dropbox to iCloud with Simple Clicks.