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AdwCleaner won't start or crashes - you can do that

With the freeware AdwCleaner, you can remove malware and adware safely and easily. If the program does not start or it crashes, this may be due to the fact that it is blocked by the firewall or your antivirus tool. In this practical tip, we will show you how you can solve these and other possible problems.

AdwCleaner does not start - that could be the problem

Before starting the program, you should first close all programs that are running in the background.
  • You should also temporarily turn off your system's antivirus software and firewall.
  • Then start the AdwCleaner as administrator. To do this, right-click the shortcut and select the option "Run as administrator" from the context menu.
  • A simple restart of the PC can also help.
  • You may also have installed an outdated version of the tool. You can find the version number at the top in the window bar. You will always find the latest version of AdwCleaner in our download portal.
  • It is possible that a virus attack is preventing the AdwCleaner from starting. You should therefore carry out a complete system scan with an anti-virus program such as "Avira AntiVir".

AdwCleaner crashes - here's how to fix it

If the tool continues to crash, there are several other ways to address the problem:
  • Please note that the tool or PC can hang up quickly during the scan or cleanup. So wait for the process to complete completely. This process can take some time.
  • Again, as a precaution, you should temporarily deactivate your antivirus program and, if necessary, the firewall.
  • You should also not use the PC during the check, as this will put additional strain on it. This can cause the AdwCleaner to crash.
  • However, if these tips don't help, you should completely uninstall the tool. For this you can use the freeware "Revo Uninstaller".
  • Start the free uninstaller, find AdwCleaner in the list and select "Uninstall". Then click on "Advanced" and follow the further instructions on the screen. This will erase all remnants of the program.
  • Then download the AdwCleaner again and install it on your computer. It should work fine now.
In the next article we will show you exactly how the AdwCleaner works. This practical tip is based on the Revo Uninstaller 1.95 and AdwCeaner 4.207 under Windows 7.